FAQ/CANCELLATION POLICY

What is your cancellation Policy?

Vacation Pet Sits

ALL BOOKINGS: Cancellations made 21 days or more before the start of the services will receive a full refund. 

CANCELLATIONS MADE WITHIN 21 DAYS OF START DATE:

Reservations that include a weekend or bookings longer than three days will be refunded if I am able to fill the reservation with another booking. 

If I am not able to fill the reservation you will forfeit the total amount of the fees.  

If it does not include a weekend or is shorter then 3 days 1 weeks' notice is required for a full refund.

*Deposits or payments are not transferable to other dates or people.

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When you book pet care services with me, I reserve that time exclusively for you.  This often means turning down other requests and rearranging personal commitments to ensure I am available for your pets. As such, once a reservation is confirmed, the full amount is due prior to commencement -even in the event you return home early or cancel on short notice.  

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Dog Walking-

24 hours notice required or you will be responsible for the fee

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Are you Insured and Bonded?

Yes!  Through Petsitllc.com

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Do you have any employees or partners?

Nope! It's just me!  However, if I am not available, I can recommend others, but they are not covered under my insurance and the details are to be worked out between you and the individual.

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On occasion my husband might accompany me.      

This would apply more for my vacation pet sit clients.  We live in rural Sedro-Woolley, so if the weather is bad or roads are poor for my safety, I might ask him to drive me.  Also, if it is a night visit and it's a new location I might request him to accompany me. I will advise you prior to these events and he will NOT be handling any of the animals, doing any of the duties or entering any of the residences. 

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